Services

Engage
If you’re improving an existing business with automation or you’re facing one big challenge. How do you build comprehensive automation solutions that can bring you added value ?
We’ll show you how to map your development ideas to complete business models and investments plans. As a tools we are using modern agile development and facilitation metods.
Generally engage phase involves several workshops with the customer, which provides customers with the necessary expertise in automation technologies and common automation use cases

Design and build
Customer development targets are planned and implemented in agile lots (sprints and program increments) . Development always respects customer’s prior prioritization.
Development targets are carefully planned and agile methods are used to guide the work. The service portfolio includes the following areas of expertise
- Enterprise DW, IoT platform
- Robotics (RPA,RDA,BPM)
- Analytics (AI)
- Cloud, API Management

Execute and operate
We agree maintenance agreement with the customer, which includes maintenance of the solution with agreed objectives (KPI, SLA). The maintenance agreement includes the ability to contact our Customer Service Center, either for fault reporting or for an additional service request. In addition, the service includes a service manager whose duties include actively interacting with the customer